Understanding the impact of brand colour on brand image: A preference disaggregation approach

What is the role that colour plays in perception of a brand by customers? How can we explore the cognitive role that colour plays in determining brand perception? To answer these questions we propose a preference disaggregation method based on multi-criteria decision aid. We identify the criteria aggregation model that underlies the global preference of a brandwith respect to each brand image attribute. The proposedmethod is inspired by thewell-knownUTASTAR algorithm, but unlike the original formulation, it represents preferences by means of non-monotonic value functions. The method is applied to a database of brands ranked on each brand image attribute. For each brand image attribute, non-monotonic marginal value functions from each component of the brand colour are obtained separately. These functions contain the fitness between each colour component and each brand image attribute, in an understandable manner. © 2015 Published by Elsevier B.V.